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What is a PIR and how do you use it?
16 January 2025
The PIR: what you need to know. If your baggage is damaged at the airport, you will often hear about the PIR (Property Irregularity Report). This document, which is essential for any claim, enables you to report a baggage problem ...
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Delayed or damaged baggage: what to do?
16 December 2024
Why can your luggage be delayed or damaged? Every year, on various flights, millions of passengers around the world face stressful situations linked to delayed, lost or damaged baggage. Whether you’re a frequent or occasional traveler, these incidents can happen, ...
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Back on social media!
3 October 2024
After a break, we are back with lots of new features to offer you an even better experience!
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